Hi, I am an IT Professional with 14 years of Work experience in IT Support, Service Delivery, Team Management, Incident Management, Escalation Management, Problem Management, Change Management in various Individual Contributor and Leadership position. I am avid reader looking to constantly learn new skills and info in the ever evolving tech landscape. I am interested and fascinated by Problem Solving, Critical Thinking, Leadership, Designing Wiki, Dashboards etc. Regards, Faraz